As enterprises define and pursue strategic targets, they often face challenges that threaten the pursuit of these targets. The challenges may be the result of unanticipated natural or man made events/incidents that adversely compromise enterprise resources and assets (e.g. personnel facilities, equipment, technology assets, or third party services), and lead to intolerable financial and/or non-financial impacts. In order to address these challenges, it is essential for enterprises to establish adequate preparedness and capabilities to respond and recover from such events/incidents, and more importantly, minimize intolerable business impacts.  

​

Our operational resilience services are designed to help our clients resolve the challenges described above by helping them develop and implement business, operational or technology recovery and continuity programs to preserve business viability, the organizational bottom-line, brand protection as well as employee health and safety among others. Our services encompass the following:

 

• Business Operations and Dependencies Discovery

• Continuity program governance and compliance

• Continuity threats/vulnerabilities, and risk analysis

• Business impact analyses (BIA)

• Continuity strategy development & implementation

• Emergency response operations

• Continuity and recovery planning

• Crisis management and communications

• Exercising and testing

• Program management tools

• Program awareness and training

• Maintenance and continuous improvement

 

Our approach to operational resilience services is aligned to industry standards and best practices ( e.g. ISO-22301 / ISO-24762, NASD/NYSE Rule 446, NIST 800-34, NFPA 1600, DRII Professional Practices, BCI Good Practice Guidelines, ASIS SPC).  Our clients can expect to derive the following benefits from engaging us as consulting partners for their operational resilience needs.

​

• Competitive advantage

• Compliance (where applicable)

• Business sustainability

• Risk financing beyond insurance

• Succession plans / resolved personnel needs

• Continuously available technology services and business data

• Communication framework that re-assures employees, customers, vendors, suppliers

​